The simplest solution is the best solution
In addition to the estimation project, we also looked at how HLL could improve their logistics. This included which machines were available to rent, which were rented, where they were, and where drivers had to go for deliveries.
We started looking at purchasing an IT logistic system but after a number of workshops it became clear that we would achieve better results by improving their processes. The solution was as simple as a printed checklist for renting and returns. Sometimes the best solutions are the simplest ones.